technical support

Need Equipment Repaired? To request a service call or to talk to a technician for equipment repairs, please call our toll-free number: (800) 321-5720 or email us

Please note that while our tech support for equipment is limited to New York State, we may be able to refer you to an authorized service provider through our ReproMAX network in the U.S. and Canada (www.ReproMAX.com).

Need help with our site? Should you have trouble locating a product or device, please try the search box on our home page. If you still cannot find what you are looking for, chances are we can help anyway. Call our toll-free help line at (866) 829-2821.

Need help with our online services? For help with any of our online services, call our toll-free help line at (866) 829-2821 or

On-line services:

Document Fulfillment System (DFS)
Design File Manager (DFM)
On-line planroom
NYSED electronic submittal program
Downloads
Send us a file
Simple File Sharing

If you are experiencing problems navigating the site, please click on the site map, or call our toll free number for assistance (866) 829-2821.

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